People & Culture Coordinator

Salary based on experience.

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a People & Culture Coordinator in Anaheim, CA.

 

Hybrid work schedule (3 days onsite/2 days remote). 

 

Supports and administers various aspects of People & Culture functions, including recruitment and employee relations. Responsible for administrative support of day-to-day People & Culture operations in accordance with federal, state, local laws, regulations as well as internal policies and procedures. Ensures that the People & Culture Department has a reputation, within the organization, of confidentiality, fairness, quality and the highest level of customer service demonstrating the organization’s WE CARE values.

 

Partners with the Organization’s recruiters and hiring managers and participates in all phases of the recruitment process, including job postings and onboarding. Assists with updates to recruitment policies and procedures and supports special projects and events as required. Provides administrative support for employee relations processes and projects. 

 

 

At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:

• A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability. 
• Benefits coverage starts after one full month of employment!
• Generous vacation, sick, and holiday benefits!
• Generous 401(k) matching contributions and more!
• To view our detailed benefits guide, please visit our career site at www.pposbccareers.org

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Licensure and/or Certification Requirements:

• Advanced coursework in Human Resources and/or PHR, SHRM-CP certifications preferred.

 

Minimum Education:

• Associate’s degree or equivalent, from two-year College or equivalent combination of education and experience required.

 

Minimum Work Experience:

• 1-3 years’ experience in a human resources department with at least one (1) year focused on recruitment; healthcare recruitment preferred or related experience and/or training required.
• Requires 2-3 years of administrative support experience.
• HRIS experience preferred (i.e., UKG).
• ATS experience preferred, iCIMS is preferred.
• Healthcare experience preferred.

 

Other Requirements:

• Good interpersonal and communication skills both verbally and written.
• Possess a positive attitude.
• Ability to maintain strict confidentiality of sensitive information.
• Demonstrated ability to adapt quickly to constantly changing work environment efficiently under conditions of multiple deadlines and changing priorities to produce a quality output while maintaining attention to detail and low errors.
• Ability to demonstrate good judgment, initiative and critical thinking.
• Possess the ability to make suggestions to processes that help improve efficiency and quality.
• Organization and multi-tasking skills.
• Work independently with minimal supervisory direction as well as collaborate well within a team.
• Provides a smooth onboarding experience for all new hires into the organization.
• Facilitates new employee orientation and training sessions and ensures that all training schedules and materials are up to date with company changes.
• Ability to collaborate with employees of diverse backgrounds.
• Exceptional attention to detail, accuracy and strong analytical skills.
• Professional appearance in accordance with internal dress code requirements.
• Availability to work flexible hours including overtime, as required.
• Flexible to work at other agency facilities as required.

 

Agency Standard Requirements:

• Strong commitment to quality healthcare and excellent customer service is required.
• Must thrive in a fast paced, rigorous environment with changing priorities.
• Ability to meet deadlines and work under pressure.
• Must demonstrate high level computer skills including; Microsoft Word, Excel and Outlook. Electronic medical records experience may also be required.
• This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver’s license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
• Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.

 

Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.

 

General:

• Ensure that the People & Culture Department has an internal and external reputation of competency, fairness, confidentiality, and the highest level of customer service.
• Remain current on all applicable labor laws, regulatory compliance, and standards of practice relating to the position.
• Uses, protects, and discloses employee protected health information (PHI) in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards and company guidelines.

 

Recruitment and Administrative:

• Performs customer service functions by answering employee requests and questions regarding People & Culture policies and procedures.
• Plan, conduct, and evaluate the new hire employee orientation program to fully comply with organization’s goals and policies.
• Prepare and maintain personnel files in compliance with applicable laws and audit guidelines.
• Oversee and provide the information for employment verifications in response to inquiries.
• Maintain monthly HHS/OIG reporting.
• Maintenance of records such as hires, promotions, transfers, employment eligibility verifications (I-9), terminations, licenses, and education certifications.
• Maintain the People & Culture department page of the organization’s intranet (PP Connect).
• Maintain HRIS data entry with emphasis on new hires, employee changes, and separations in a timely manner.
• Create identification badges for new hires and current employees to promote culture of safety.
• Maintain and keep inventory of People & Culture new hire merchandise, event decorations, and office supplies.
• Prepare reports as requested. Conducts pre-employment screening steps (i.e., background checks, pre-employment health screening, testing, etc.) and schedules new hires for orientation.
• Updates ATS with location and job template changes.
• Performs the onboarding presentations and initiates/maintains paperwork for Temp Agency Workers and special temporary employee projects.
• Updates and maintains internal department standard operating procedures and processes.
• Responsible for updating internal job postings as needed.
• Assists with onboarding and orientation for Peer Ambassador Program.
• Process unemployment claims from Employment Development Department (EDD) by submitting the required documentation/information and following up as appropriate. Provide timely notification to People & Culture leadership team regarding any scheduled hearings.

 

Employee Relations & Engagement:

• Plan and/or assist with employee relations initiatives as needed.
• Assist in planning and executing employee engagement events as needed.
• Track and ensure all COS forms are processed by the deadline and submit all IT COS Tickets.
• Ensure all job descriptions from internal changes are downloaded and filed in the personnel file.
• File, track, and monitor corrective actions and performance improvement plans.
• Remain current on all applicable laws, regulatory compliance, and standards of practice in your area of responsibility.
• Assist and ensure all separated employees’ company property is collected and returned to the respective departments.
• Review and approve all employee recognitions, We Care champion, and business card requests in a timely manner.

 

 

CORE COMPETENCIES – WE CARE:

 

• Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service.  Handles problems quickly and efficiently.  Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
• Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others’ voices, creating spaces for honest conversation, and listening without judgment.  Values and uplifts our collective diversity within in our agency.
• Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality.  Follows all policies and laws that protect private & privileged information.
• Accessible: Is available and approachable to others, open-minded, fair and non-defensive.  Appreciates constructive feedback and is a team player.  Demonstrates good listening skills.
• Respectful:  Values diversity and treats everyone with dignity and courtesy.  Dependable and courteous of other people’s time and commitments.
• Empathetic: Demonstrates interest and understanding in other people’s feelings, attitudes and reasoning.  Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.

Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion.

USD $52,000.00/Yr.

USD $60,000.00/Yr.